If you order the wrong length/size jewelry and need to exchange it for another one:
Step 1: It would be helpful if you sent me a message letting me know what you need to change.
Step 2: Purchase "Resize and Exchange" which just covers the shipping costs of the item being sent back to you.
Step 3: Mail me back your jewelry with a note saying what size you need and I will mail you your new piece as soon as I receive it!
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Aug 9, 2023
Fixed my necklace that I had broken from years ago! Thank YOU🙏🏼
Jul 5, 2023
May 30, 2022
Love this necklace. I wear it all the time. I had to return it because I ordered the wrong size and the seller responded quickly and I received back within a week.
Feb 24, 2022
Jan 26, 2022
great quality, beautiful design--always receive compliments. shop is very responsive to any questions/issues