If you order the wrong length/size jewelry and need to exchange it for another one:
Step 1: It would be helpful if you sent me a message letting me know what you need to change.
Step 2: Purchase "Resize and Exchange" which just covers the shipping costs of the item being sent back to you.
Step 3: Mail me back your jewelry with a note saying what size you need and I will mail you your new piece as soon as I receive it!
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Reviews (18)
Average:
Aug 9, 2023
Fixed my necklace that I had broken from years ago! Thank YOU🙏🏼
Kelly McGuire
Jul 5, 2023
Tracy
May 30, 2022
Love this necklace. I wear it all the time. I had to return it because I ordered the wrong size and the seller responded quickly and I received back within a week.
Claudine Brown
Feb 24, 2022
pettymichaela
Jan 26, 2022
great quality, beautiful design--always receive compliments. shop is very responsive to any questions/issues
Sharon